Hampton Inn West Springfield

1011 Riverdale St., West Springfield, MA, United States, 01089show map
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Overview

Located 30 minutes' walk from the center of West Springfield, Hampton Inn West Springfield offers accommodation with shuttle service, cloakroom service and ironing service. The hotel was renovated in 2007 and consists of 4 floors. Among the various facilities of this property you will also find free car parking, a cash machine and a cloakroom.

This modern property is located 10 minutes' drive from Holyoke Mall. The Big E is 4.4 km away from Hampton Inn West Springfield.

A mall and stores are situated next to the hotel.

Guests can get to Barnes airport in 15 minutes by car.

Rooms

A cable TV with on-demand movies, a lounge area and a sofa are provided in the rooms of the property. The hotel offers non-smoking rooms, completed with a small fridge, a microwave oven and coffee/tea making machines.

Eat & Drink

Guests of the hotel are invited to enjoy a hot buffet breakfast daily. The property features a garden restaurant serving local dishes. Snacks and beverages are available at the large café bar. Longhorn Steakhouse and Cal's Wood serve a selection of meals within 200 meters from the venue.

Relax

Leisure facilities, such as a seasonal outdoor pool and a golf course, are provided on site. The hotel offers a gym and a fitness centre for active recreation.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   125.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Welcome drink

Swim-up bar

Cafe

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Fitness centre
  • Golf course
  • Racquetball

Services

  • Shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Newspaper service
  • Welcome drink

Dining

  • Breakfast
  • Restaurant with air conditioning
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Coffee/Tea in lobby

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots
  • Video games
  • Children's play area

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Armchair
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedFREEChildren above
18 years or adults
Existing beddingFREE
Extra bedFREE
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Showcase CinemasShowcase Cinemas1000 ft
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Cal's Wood-Fired Grill & BarCal's Wood-Fired Grill & Bar600 ft1068 Riverdale Street
99 Restaurant99 Restaurant500 ft1053 Riverdale Street
Carrabba's Italian GrillCarrabba's Italian Grill600 ft955 Riverdale St
D'angelo Sandwich ShopD'angelo Sandwich Shop600 ft1067 Riverdale St
Longhorn SteakhouseLonghorn Steakhouse700 ft1105 Riverdale St
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The Big EThe Big E2.7 mi
Eastern States Exposition CenterEastern States Exposition Center2.7 mi
Day HouseDay House1.8 mi
Storrowton Village Museum LibrStorrowton Village Museum Libr2.7 mi
Town RecreationTown Recreation1.7 mi
Western Mass Precision InstWestern Mass Precision Inst5000 ft
Kay Harvey Hairdressing AcadKay Harvey Hairdressing Acad1.7 mi
Wings Educational SvcWings Educational Svc5.2 mi
Massachusetts State FairgroundsMassachusetts State Fairgrounds2.7 mi
Basketball Hall of FameBasketball Hall of Fame3.3 mi1000 W Columbus Ave
Blunt ParkBlunt Park3.8 miBlunt Park Road
Springfield CollegeSpringfield College3.9 mi263 Alden St
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Getting around
Airports
Barnes (BAF)5.0 mi
Westover Metro Arpt (CEF)6.3 mi
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Reviews
8.2
FabulousBased on  18  reviews

Rating by category:

7.0
Service
  • 7.8
    Fabulous

    The breakfast was great. Nice variety.Love that the coffee and tea available day and night.

    Pillows too soft. Heater was very loud. It was broken and kept me up all night. We had to change rooms and that was a big pain in the neck since we were already unpacked.

  • 10.0
    Exceptional

    We had a very easy and comfortable stay, we will definitely stay here again.

  • 8.8
    Superb

    The staff was pleasant and helpful and access to the mall was very useful.

    The 3 PM Check-In was delayed. Also, the motorcycle / car racing along Route 5 late at night was annoying.

  • 9.2
    Superb

    Location, staff and evening meal included

  • 10.0
    Exceptional

    Got stuck there under an emergency snow storm travel ban. Kind and polite staff could not have been more helpful or friendly. (All staff- laundry, housekeeping, maintenance and front desk.) Clean sheets, great breakfast, 24/7 coffee, WiFi, firelpce and sunroom. Just as good as home.

  • 9.6
    Exceptional

    Cleanliness is great, especially in the bathroom. The 4 seasons lounge in the lobby was nice for meeting with the group. The heating system was nice and quiet. And being able to take a well selected Apple for lunch is always a nice touch.

    My only gripe is the comforter on the beds is just a little too heavy and too warm..... But better warm than cold!

  • 8.2
    Fabulous

    Unfortunately, my initial room had a large, saturated wet spot. The staff corrected the problem immediately and we changed rooms.

  • 7.4
    Very good

    I liked the bed and the people at the desk at check in and check out were very friendly and efficient.

    The couch was old and took away from the first impression of the room.

  • 8.2
    Fabulous

    range of breakfast and permanent coffee avaiable

    the breakfast choices were very limited near the end of the session

  • 9.6
    Exceptional

    Cleanliness, room setup--economics of arrangement--quiet

    Nothing

  • 8.2
    Fabulous

    The professionalism yet humanism of the staff, the comfortable room, the water pressure in the shower, the quiet around us, the extent of the breakfast.

    The coffee maker in the room was restrictive; the imitation breakfast syrup and imitation jelly were inconsistent with the breakfast.

  • 10.0
    Exceptional

    Very clean and updated and friendly people and good breakfast.

  • 5.0
    Guest rating

    We needed to use the sofa bed. We were told there were no extra blankets or pillows in the hotel. They offered us Xtra sheets. Not a very good way to run a hotel! Took over 2 days to get in touch with the manager.

    No extra blankets or pillows in the whole hotel????!!!!!

  • 8.8
    Superb

    Hot breakfast

    Pillows and shower pressure Poor room service and food from Carrabas

  • 8.8
    Superb

    Location is great staff friendly bed are soooo comfortable

    Hotel charged my debit card and credit card informed them to just charge credit card spoke to 3 staff members to correct it took 2 days to clear charges to my debit card. First time that has ever happen.

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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedFREEChildren above
18 years or adults
Existing beddingFREE
Extra bedFREE
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Barnes (BAF)5.0 mi
Westover Metro Arpt (CEF)6.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room